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Frequently Asked Questions

Follow the steps below to accept your offer and secure your enrolment at UMA College:

Step 1: Review the Letter of Offer

  • Open the email sent by UMA College with the subject line “Letter of Offer – [Course Code and Title]”.
  • Download and read the attached Letter of Offer and the International Student Written Agreement carefully. Ensure all details are correct, including your course, fees, and conditions.

Step 2: Acknowledge and Sign

  1. Review the conditions on the Letter of Offer, ensuring the course and fee details align with your application.
  2. Initial each page of the Letter of Offer to confirm you have read and agreed to the contents.
  3. Sign the Student Letter of Offer Acknowledgement section included at the end of the document.
  4. Complete the International Student Written Agreement, including any required fields such as:
    • Your personal details
    • Confirmation of understanding the course fees, refund policy, and enrolment conditions
    • Signature and date.

Step 3: Return the Documents

  • Scan or take clear images of the signed Letter of Offer and the International Student Written Agreement.
  • Email the completed documents to [email protected] as instructed in your Letter of Offer email.

Step 4: Make the Payment

  • Follow the payment instructions included in the Letter of Offer to pay the initial instalment or required percentage of the total course fee. Payment options include:
    • Bank Transfer: Use the provided bank account details.
    • Credit Card: Note that a 2% surcharge applies.
  • Attach proof of payment to your email if required.

Step 5: Confirmation of Enrolment (CoE)

  • Once UMA College receives your signed documents and payment, they will issue your Confirmation of Enrolment (CoE).
  • The CoE will be emailed to you, enabling you to proceed with your student visa application.

Step 6: Prepare for Orientation

  • Refer to your Enrolment Confirmation Letter for orientation details, including date, time, and location.
  • Attend the orientation session to learn about UMA College facilities, meet trainers, and understand college policies.

If you encounter any issues or have questions during this process, contact UMA College via email at [email protected] or phone at +61452 508 622.

Credit Transfer (CT)

  • UMA College recognises Credit Transfers for equivalent units of competency within the Australian Qualifications Framework (AQF), regardless of the training package title.

Recognition of Prior Learning (RPL)

  • RPL assesses your prior knowledge and skills against the requirements of the course.
  • Applications should include supporting evidence such as work records, training documents, or examples of work.

How to Apply

  1. Submit the Credit Transfer or RPL Application Form during enrolment.
  2. Provide supporting documentation as evidence.
  3. An assessor will review your application and may request further evidence or an interview.

Outcome

  • Approved applications may reduce your course duration, and international students’ CoEs will be updated accordingly.

For assistance, contact UMA College admissions or refer to the Recognition Policy.

Student Visa and Simplified Student Visa Framework (SSVF)

When applying for a student visa under the Simplified Student Visa Framework (SSVF), additional evidence may sometimes be required. To check the specific requirements based on your country of passport, visit the Department of Home Affairs (DHA) website and use the UMA College CRICOS number (04318A).

Contact Our Admissions Team

For more information about the admission and application process, please contact our Admissions team:

  • Telephone (within Australia): 1300 219 391
  • Telephone (from overseas): +61 02 8376 1630

International Policies (ESOS)

The Education Services for Overseas Students Act 2000 (ESOS Act) outlines the legislative requirements for quality assurance of education providers offering courses to international students in Australia. It also ensures tuition fee protection for international students.

You can view the ESOS framework here.